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Austin Software Process Improvement Network (A-SPIN) |
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November 2, 2006
Special joint meeting with Austin chapter of the Society for Technical Communications Panel discussion: Engineering Process, Documentation, and the Quality System: Lessons from the Field Panelists: - Jeff Smith, BearingPoint - Joe Uhr, GENBAND (Joe's introductory speaker notes) - Tom Wyoming (Tom's introductory speaker notes) Moderator: Steve Zettner Overview:
STC Austin and A-SPIN are pleased to present this panel discussion on the impact of ISO 9000, TL9000, CMMI, and other quality and process initiatives on the development environment. Panelists touch on aspects of the interplay between processes and their documentation requirements as well as their effects on engineering and technical documentation in the development environment itself.
The panelists bring a wealth of experience along with unique perspectives, fresh ideas, and insights into the trade-offs and challenges of this effort. The panelists are professionals in the area of quality systems and engineering processes. After a brief presentation by each panelist, the panel will accept questions from the audience.
About the Panelists:
Jeff Smith is a Senior Consultant with BearingPoint in Austin, with over 23 years in high tech, including both software and hardware development. Jeff obtained his BSEE from Texas A&M University where he also took part in the Writing Specialization program. He is President of the Austin SPIN, with strong interest in development process, knowledge management, and organizational behavior.
Joe Uhr is a Quality Engineer for GENBAND, managing and guiding the development of the TL 9000 quality system, including its documentation and certification processes. As a specialized version of ISO9001 for the telecom industry, the TL 9000 system encompasses the processes for software and documentation integration, development, and planning as well as configuration management. Joe has 17 years experience in QA and quality management systems experience in the electronics industry, including previous positions with American Microelectronics Inc., and AMP/Tyco, where he developed and managed the ISO9001 quality system. Thomas Wyoming has been with Computer Sciences Corporation (CSC) since 1999. He has 30+ years of experience with IBM mainframes. He was a software developer and later a quality assurance manager on the StorageTek teams that introduced the hugely successful "silo" (robotic tape library) that enabled "lights out" operation of mainframe computers. He has personally installed and upgraded IBM mainframe operating systems in the past, and he now manages projects that upgrade IBM mainframe operating systems and related program products for CSC's clients. He has a BS in Business Administration from the University of Phoenix, an MS in Computer Information Science from Regis University, and he earned a PMP Certificate in August, 2001. |