Austin
Software Process Improvement Network
(A-SPIN)


Bridging the Gaps: Communicating to Build Influence and Partnership,
Steve Whiteford, Whiteford Resources


Overview:
In the fast-paced, high IQ world of software development, how is it possible that communication can go awry and well meaning contributors and interdependent functions end up working at odds? Working to meet high pressure deadlines while navigating high tension relationships consistently erodes the possibility of producing like high performance teams.
This presentation will offer the opportunity to rise up and re-examine essential communication models and practices that can get the interdepartmental process back on track.

  • Rediscover your personal power to influence
  • Enhance IQ with EQ - Emotional Intelligence
  • Explore the key to influence without authority
  • Consider the value of constructive conflict
  • Connect to leverage competing interests



About the Speaker:
Steve is founder of Whiteford Resources, and a professional trainer and coach with 15 years experience leading executives to highly effective communication and interpersonal skills. He expresses a wide range of expertise through several workshops including; The Essence of Leadership, Present Your Way to Success, Constructive Conflict, and Moving at the Speed of Change. In addition, he has produced successful solutions in organizations by facilitating intervention and team building. Clients have included: Barbecues Galore, Cigna, Disney Consumer products, e21, PepsiCo, KFC, Loyola Marymount University, UC Berkeley President's Office, Pharmacia Upjohn, Catalyst Systems, Kaiser Permanente, Pac Advantage, Mazda, City of Titusville, Volvo, Geomatrix, USDA, The Center for Medicare and Medicaid, Hawthorne Savings, The Technical Writers Association, Unocal, (and sub-contracting) Ask Jeeves, Micom, Fort Point, Brocade, Agilent, Applied Materials, LSI Logic, Nokia, etc.